75bg Privacy
Policy
At 75bg, protecting your personal information is a core commitment, not an afterthought. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the controls you have over your own information on the 75bg platform.
Our Privacy Commitments
How We Protect Your Data
75bg applies industry-leading security practices and transparent data governance to keep your personal information safe at every touchpoint on our platform.
Every data exchange between your device and the 75bg platform is protected using 256-bit SSL/TLS encryption — the same standard used by leading financial institutions. Your login credentials, payment details, and personal information are never transmitted in plain text.
75bg does not sell, rent, or trade your personal data to third-party marketing companies. Your information is used solely to operate your account, verify your identity, process transactions, and improve the 75bg service experience for Bangladeshi players.
You have the right to request a full copy of the personal data 75bg holds about you at any time. Submit your access request via [email protected] and our data team will respond within 14 business days with a complete data summary tied to your account.
Subject to our legal retention obligations, you may request that 75bg delete your personal data. Once a deletion request is verified and processed, your data will be permanently removed from our active systems. Note that certain transaction records may be retained for regulatory compliance purposes.
Receiving 75bg promotional emails, SMS alerts, or WhatsApp notifications is entirely optional. You can opt out of all marketing communications at any time through your account notification settings or by contacting our support team directly. Transactional messages related to your account cannot be disabled.
Account passwords on 75bg are never stored in plain text. We use industry-standard one-way cryptographic hashing with salting to store password data. In the extremely unlikely event of a data breach, your raw password cannot be recovered from our stored data.
Data We Collect
What Information Does 75bg Collect?
The table below summarises the categories of personal data 75bg collects, the lawful basis for processing each category, and how long we retain it.
| Data Category | Examples | Purpose | Retention Period |
|---|---|---|---|
| Identity Data | Full name, date of birth, government ID | Account registration, age verification, KYC compliance | Duration of account + 5 years |
| Contact Data | Email address, phone number, WhatsApp | Account communication, support, transaction alerts | Duration of account + 3 years |
| Financial Data | bKash/Nagad account references, deposit/withdrawal history | Payment processing, fraud prevention, AML compliance | 7 years (regulatory requirement) |
| Transaction Data | Bet history, game activity, win/loss records | Account administration, responsible gaming monitoring, dispute resolution | 5 years after last activity |
| Technical Data | IP address, device type, browser, OS, session duration | Security monitoring, fraud detection, platform optimisation | 13 months |
| Usage Data | Pages visited, games played, features used, click paths | UX improvement, personalised game recommendations | 13 months |
| Communications Data | Support chat transcripts, email correspondence | Quality assurance, dispute resolution, compliance records | 3 years |
Introduction
This Privacy Policy ("Policy") describes how 75bg ("the Platform", "we", "us", "our") collects, uses, stores, and shares personal data relating to individuals ("you", "the Player", "the User") who access or use any service provided through 75bg.io and associated mobile or desktop applications.
75bg is committed to handling your personal data responsibly, lawfully, and transparently. This Policy is intended to give you a clear and honest account of our data practices so that you can make informed decisions about your engagement with the 75bg platform.
This Policy applies to all personal data collected through: the 75bg website at 75bg.io; account registration and management processes; deposit, withdrawal, and payment transactions; customer support interactions via live chat, email, or WhatsApp; and any marketing communications you consent to receive from 75bg.
By registering a 75bg account, making a deposit, or otherwise using the 75bg platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein.
Data We Collect
75bg collects personal data through several channels depending on how you interact with the platform. The categories of data we may collect include:
- Information you provide directly: When you register an account, you submit your full name, date of birth, email address, and phone number. During identity verification you may also submit copies of government-issued identity documents. When contacting support you provide the content of your communications.
- Payment and transaction information: When you make a deposit or request a withdrawal, 75bg records the payment method reference (e.g., the last four digits of a Nagad or bKash account), the transaction amount, timestamp, and status. Full payment account credentials are not stored by 75bg — they are handled directly by the respective payment provider.
- Automatically collected technical data: When you visit 75bg.io or use the platform, our servers automatically record your IP address, browser type and version, operating system, device identifiers, pages visited, time on page, referral source, and session duration.
- Cookies and tracking technologies: 75bg uses cookies, web beacons, and similar technologies to maintain your login session, remember your preferences, and analyse platform usage. See Section 06 for full details.
- Location data: We may infer your approximate geographic location from your IP address for fraud prevention and regulatory compliance purposes. We do not collect precise GPS location data.
75bg does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where you voluntarily disclose such information in the context of a responsible gaming self-exclusion or problem gambling support request.
How We Use Your Data
75bg uses the personal data we collect for the following purposes:
- Account administration: Creating and managing your 75bg player account, processing your registration, and maintaining accurate account records.
- Identity verification and KYC: Verifying your age (21+), identity, and the source of funds in compliance with our anti-money laundering obligations.
- Payment processing: Facilitating deposits and withdrawal transactions via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard.
- Fraud and security monitoring: Detecting and preventing fraudulent account activity, money laundering, bonus abuse, and unauthorised account access.
- Customer support: Responding to your queries, complaints, and account issues via live chat, email, or WhatsApp.
- Responsible gaming: Monitoring betting behaviour for signs of problem gambling and administering deposit limits, time-outs, and self-exclusion requests.
- Platform improvement: Analysing usage patterns to improve site performance, game selection, and user experience for Bangladeshi players.
- Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications.
- Legal compliance: Meeting our obligations under applicable international offshore licensing conditions, anti-money laundering regulations, and data protection requirements.
Legal Basis for Processing
75bg processes your personal data on the following lawful bases:
- Contract performance: Processing your data is necessary to provide the services set out in the 75bg Terms & Conditions, including account management, payment processing, and bet settlement.
- Legal obligation: We are required to collect and retain certain categories of data to comply with anti-money laundering regulations, age verification requirements, and our offshore licensing conditions.
- Legitimate interests: We process technical and usage data to detect fraud, maintain platform security, improve our services, and protect the interests of the wider 75bg player community.
- Consent: Where we process your data for marketing communications, personalised recommendations, or optional cookies, we do so on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing that took place before withdrawal.
Data Sharing & Third Parties
75bg does not sell your personal data to third parties. We may share your data with carefully selected third-party partners only where necessary to deliver the 75bg service. Categories of third parties with whom we may share data include:
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card scheme operators (Visa, Mastercard) receive only the minimum information required to process your payment transaction.
- Identity verification providers: Third-party KYC and document verification services that help 75bg confirm your identity and age as required by our licensing obligations.
- Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studios whose games are available on 75bg may receive your player ID and session data to deliver game content and settle game results.
- IT and infrastructure providers: Cloud hosting, content delivery, and cybersecurity partners who process data on 75bg's behalf under strict data processing agreements.
- Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory direction, 75bg may be obligated to disclose personal data to relevant authorities.
75bg will never share your personal data with third-party advertisers, data brokers, or marketing networks. We do not engage in cross-platform behavioural advertising using your 75bg account data.
Cookies & Tracking Technologies
75bg uses cookies and similar tracking technologies to operate the platform, remember your session, and understand how players use our services. The following categories of cookies are used on 75bg.io:
- Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages. These cookies cannot be disabled without breaking platform functionality.
- Performance and analytics cookies: Used to collect aggregated, anonymised data about how players interact with the 75bg platform — pages visited, time on site, and error events. This data helps us identify and fix issues.
- Functional cookies: Used to remember your preferences such as display language, preferred deposit method, and notification settings, so you don't need to re-enter them on every visit.
- Security cookies: Used to detect and prevent fraudulent login attempts, bot traffic, and account takeover attacks.
Most web browsers allow you to manage cookie preferences through the browser settings menu. Blocking strictly necessary cookies will impair your ability to log in and use the 75bg platform. Blocking analytics or functional cookies will not prevent you from accessing the core betting and gaming features.
Data Security
75bg takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
- AES-256 encryption for sensitive data at rest, including identity documents and payment references.
- One-way cryptographic hashing with salting for all stored account passwords.
- Role-based access controls ensuring that 75bg staff can only access personal data required for their specific role.
- Regular third-party security audits and penetration testing of the 75bg platform and infrastructure.
- Automated intrusion detection and real-time security monitoring of all platform activity.
- Multi-factor authentication options available for player accounts.
In the event of a data security incident that is likely to result in a risk to your rights and freedoms, 75bg will notify affected players as promptly as practicable by email to the address registered on your account. The notification will describe the nature of the incident, the data affected, the likely consequences, and the steps 75bg is taking to address the situation.
Your Data Rights
As a 75bg player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our data team at [email protected] with the subject line "Data Rights Request" and include your registered account username.
- Right of access: You may request a copy of all personal data 75bg holds about you. We will respond within 14 business days.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. Routine account details (email, phone) can be updated directly in your account settings.
- Right to erasure: You may request that we delete your personal data. We will process deletion requests subject to our legal retention obligations. Certain financial and transaction records must be retained for regulatory compliance.
- Right to restriction: You may request that we temporarily restrict the processing of your data while a dispute or verification is in progress.
- Right to data portability: You may request your personal data in a structured, machine-readable format (JSON or CSV) to allow you to transfer it to another provider.
- Right to object: You may object to processing of your data based on legitimate interests, including profiling for marketing purposes. Marketing opt-outs take effect within 48 hours.
- Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time through your account notification settings.
Children's Privacy
The 75bg platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes a mandatory date of birth field, and all accounts are subject to age verification checks.
If 75bg becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, void any transactions associated with it, return any genuine deposits where possible, and permanently delete the personal data associated with the account.
International Data Transfers
75bg operates as an international offshore platform. As a result, your personal data may be transferred to, stored in, and processed in countries outside Bangladesh. These may include countries where the data protection laws differ from those in your home jurisdiction.
Where we transfer personal data internationally, we take steps to ensure that the transfer is made under appropriate safeguards, such as contractual data processing agreements with our service providers that incorporate internationally recognised data protection standards.
By using the 75bg platform, you acknowledge and consent to the international transfer of your personal data as described in this section. If you have concerns about international data transfers, please contact us at [email protected] before continuing to use the platform.
Changes to This Privacy Policy
75bg reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform services. When we make material changes to this Policy, we will notify registered players via email to the address on file and by posting a prominent notice on the 75bg platform for a period of at least 30 days.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 75bg protects your data. Your continued use of the 75bg platform after a Policy update is published constitutes your acceptance of the revised terms.
If you disagree with any material change to this Policy, you have the right to close your 75bg account and request deletion of your personal data by contacting [email protected] prior to the effective date of the change.
Contact & Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 75bg handles your personal data, please contact our data protection team using the details below. We take all privacy enquiries seriously and aim to respond within 5 business days (Bangladesh Standard Time, UTC+6).
- Email: [email protected]
- Subject Line: Privacy Policy Enquiry
- Live Chat: Available 24 hours a day, 7 days a week on the 75bg platform.
- WhatsApp: Contact details available upon account registration.
- Response Time: Email queries typically answered within 2–6 hours; formal data rights requests within 14 business days.
If you are not satisfied with our response to your privacy complaint, you have the right to escalate your concern to the relevant data protection supervisory authority in your jurisdiction or to the regulatory body overseeing 75bg's offshore licence. Details of the applicable regulatory contact can be provided upon request.
Continue Exploring 75bg
Your Data Is Safe. Now Let's Play.
Now that you understand how 75bg protects your privacy, explore everything our platform has to offer — from live cricket betting and premium slots to an immersive live casino experience, all in a secure, SSL-encrypted environment built for Bangladeshi players.